Education

what is SEND?

 

Special Educational Needs and Disabilities (SEND) can affect the way your child learns.

It may affect their:

  • ability to understand things

  • behaviour or ability to socialise (for example they struggle to make friends)

  • reading and writing (for example they may be dyslexic)

  • concentration levels (for example they may have ADHD)

  • physical ability

Talk to the teacher or the SEN Co-ordinator (SENCo) at your school, early years setting or college if you think your child needs:

 
  • a special learning programme

  • extra help from a teacher or assistant

  • to work in a smaller group

  • observation in class or at break

  • help taking part in class activities

  • extra encouragement in their learning, for example to ask questions or to try something they find difficult

  • help communicating with other children

  • support with physical or personal care difficulties, for example eating, getting around school safely


The Plymouth Online Directory (POD) is a directory of services that includes information for children and young people with special educational needs or disabilities, families and professionals.

Education, Health and Care Plan

 

If your child has an Education, Health and Care Plan (see below) or statement of special educational needs, we can provide advice and information about:

  • Education, Health and Care Plans (EHCP)

  • Arrangements for school admissions

  • Special schools or specialist educational provision

Email Joe for more information.

 
 

Special Schools in Plymouth

Complaints

 

Schools in Plymouth are independently managed and governed so you’ll need to ask your child’s school about their own complaints procedure or find it on their website. This procedure will tell you how to make a complaint and how your complaint will be handled. Most complaints are resolved by talking to the class teacher or headteacher but your child’s school should also be able to tell you about the other stages you can follow if this doesn’t work.

We don’t have a role in general complaints about schools unless a school’s complaints procedure says so. If the school’s procedure does say that we’ve a role and you’ve completed all the stages of this procedure we can check the school is following it.

We won’t re-investigate your complaint or direct the school to take a particular course of action but we can provide advice. However if the school has acted within the law, they don’t have to accept this advice.

Email schoolorganisation@plymouth.gov.uk or call 01752 307355 for further advice.